New Customer Care Email Service
📧 Save our new address for all your inquiries Quick, simple, and always here for you. To serve you better, we’ve updated our contact email. N... más >
📧 Save our new address for all your inquiries Quick, simple, and always here for you. To serve you better, we’ve updated our contact email. N... más >
Expandiendo el alcance de nuestros servicios para nuestros clientesKyodai Remittance se complace en anunciar que ahora formamos parte de la familia Ria Money Transfer. Este importa... más >
Important update for the Philippines RemittanceWe are updating our service fees effective December 1st, 2025. This adjustment is crucial for us to continue enhancing our p... más >
Notice of App Layout UpdateWe are updating the layout and design of our app. Please note that all functionalities will remain unchanged. This update is part of our commitment... más >
New Toll-free NumberDear Customers, To serve you better, we have unified all our contact numbers into one single Call Center number. This change will make it easier and faster fo... más >
KYODAI Remittance is now part of Ria Money Transfer. As of July, 2025, all cash pick-up transactions previously received at Western Union and Money Gram payout locations will now b... más >
KYODAI Bank - Account Services Now Available!Convenient and Secure Banking for Foreign Residents in Japan Experience a new level of convenience with KYODAI Bank — designed... más >
Smart RateBetter rates, smarter transfers! What is Smart Rate? Smart Rate gives you a better exchange rate when you send money to Nepal using the Ria KyodaiApp. How to get S... más >
Dear Customer, Our Headquarters 2F counter new business hours from April 1st., 2026 will be as follow: Business hours: Monday to Saturday 10:00 to 19:00Closing days: Every Sunday a... más >
Service Suspension Affecting Customer Deposit FunctionMarch 6 (Fri), 2026: 7:00 PM – 10:00 PM (scheduled) más >